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Strategic Planning
for Web Sites
"The man who
is prepared has his battle half-fought." - Cervantes
"Weeks of coding
can save you hours of planning." - A "Microsoft Solution Framework"
course attender
"You dream with
your eyes closed, but you plan with your eyes open." Anonymous
The unexamined marketing campaign is not worth conducting. Web-based businesses
can use classical planning techniques to leverage their resources for
maximum success. Classical strategic planning - adapted for web sites
- typically involves four distinct efforts:
I. Needs Analysis
- research to gauge a web site's potential need in its marketplace.
Areas of review include site history, product and/or services, market
segmentation, web site function and role in its niche, performance indicators
(including many online performance tests), driving forces, competition
research (including extensive reverse searching) and development of
a web site mission statement.
II. Assumptions - information that will be used as a basis for development
of strategies, tactics and action plans, including technology (what
technological factors will affect development and operation of the web
site), government/political (will any regulations or laws impact the
site), economic and financial (what economic conditions can be expected?
What financial condition can the web site expect?), sociological/demographic
(What countries will visitors come from? What languages will they speak?)
and values (What will customer customers value most in their relationship
with the site? What ethical standards will the site maintain?).
III. Strategic Summary
- The core of the marketing plan including information on the site's
product and/or service life cycles, expected growth and market share,
industry conditions, SWOT Analysis (Strengths, Weaknesses, Opportunities
and Threats), key web site success factors, competitive advantages/disadvantages,
goals and objectives, strategies, Tactics and Action Plans. ROI Analysis,
including tracking systems and log analysis.
IV. Contingency
Plans - Plans to deal with the most likely challenges and problems likely
to be encountered in executing the web site marketing plan.
Advanced planning
software available from Palo Alto Software, the world's leading business
plan software company, is now supported by hundreds of sample business
and marketing plans. Palo
Alto Software agreed to contribute a series of useful articles on
planning issues:
Business
Plan Basics
Gathering Information For Your Plan
Business Plan Mistakes
Design Your Plan to Fit Your Business
The Essential Contents of a Marketing Plan
The most effective
strategic plans involve many key players and are moderated by an independent
professional experienced in strategic planning. The Web Site Marketing
Group, Inc. offers strategic planning services geared to the needs of
web sites. For more information, e-mail
info@websitemarketinggroup.com or call Mike Freedman at (786) 390-2301.
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